Question 1

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. During this annual maintenance visit, our technicians will inspect all components, lubricate moving parts, test safety features, and make any necessary adjustments. This preventive maintenance helps extend the life of your door, prevents costly repairs, and ensures safe operation. However, if you notice any unusual sounds, slow operation, or other issues, don't wait—call us right away for an inspection.

Question 2

What should I do if my garage door won't open or close?

Accepted Answer

First, check the simple things: make sure the opener is plugged in, check if the safety sensors are aligned and unobstructed, and replace the batteries in your remote. If the door still won't work, try using the wall button to rule out a remote issue. If you hear the motor running but the door doesn't move, the issue might be with the springs, cables, or track. For any mechanical issues, especially involving springs or cables, please call a professional—these components are under high tension and can be dangerous to handle without proper training and tools. Our technicians are available 24/7 for emergency service.

Question 3

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-6 hours, depending on the complexity of the job. This includes removing and disposing of your old door, installing the new door and tracks, installing or connecting the opener, and testing everything to ensure proper operation. If structural modifications are needed or you're having a custom door installed, the process may take longer. We'll give you a detailed timeline during your consultation. Our goal is always to complete the installation efficiently while maintaining the highest quality standards.

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